Send the certified scale ticket, axle weights, trailer type, pallet layout and interior photographs. We assess the required movement and confirm location, equipment, labor and price before directing the driver.
The scale ticket failed. Dispatch needs a correction plan—not another guess.
Axle-weight problems must be assessed from the actual ticket and freight layout. Sliding tandems or adjusting the fifth wheel may not be enough when the freight itself must be repositioned, redistributed or removed.
The problem
The drive or trailer axle group is overweight even though gross weight may be below the limit.
The risk: the driver cannot proceed as planned and may lose the delivery appointment while dispatch searches for a correction location.
Load Fix response
Use the certified axle readings to define the movement.
We review steer, drive, trailer and gross weights together with the pallet layout and photographs before proposing a freight-adjustment scope.
The problem
The tandems are already adjusted and the axle weight still will not balance.
The risk: more roadside adjustments waste Hours of Service without correcting freight that is positioned too far forward or rearward.
Load Fix response
Assess whether the freight must be repositioned or redistributed.
Pallet weights, spacing, securement and available floor space are reviewed to determine whether an internal move or a transfer into replacement equipment is viable.
The problem
A previous adjustment moved the overweight condition to another axle group.
The risk: repeated rework, additional scale trips, detention and unapproved labor charges.
Load Fix response
Plan from the complete weight picture.
The proposed move considers all reported axle groups, freight position and trailer capacity. The driver must obtain a new certified scale ticket after the correction.
The problem
The driver is sent to a warehouse before labor, equipment or price is confirmed.
The risk: the facility cannot perform the move, the truck waits longer or unexpected emergency charges appear.
Load Fix response
Confirm the handling plan before directing the driver.
We define the location, forklift or labor requirement, approved scope, arrival window and price before the vehicle moves.
Send for assessment: certified scale ticket, steer/drive/trailer/gross readings, trailer type, pallet count and weights, current tandem position, interior photographs, driver location and deadline.
When the truck cannot continue as planned
Use actual axle weights to define the correction.
An overweight reading is an operational stop. The solution depends on which axle group is heavy, how the pallets are positioned, the available floor space and whether freight must move within the same trailer or into replacement equipment.
We review the weight data and load layout, confirm the handling resources and provide an approved movement plan. The carrier remains responsible for obtaining a certified reweigh and confirming compliance before returning to transit.
You provideScale ticket, axle weights, trailer details, pallet map and photos.
You receiveConfirmed location, handling scope, equipment, timing and price.
Correction process
Plan from actual weight data.
We do not guarantee legal compliance without a post-service certified reweigh.
01
Review the scale ticketIdentify which axle group or total weight is over limit.
02
Map the freightConfirm pallet positions, weights and available space.
03
Approve the movementDefine labor, equipment, location and scope.
04
Reposition and reweighMove freight as approved, then return to a certified scale.